Policies

Refund Terms and Conditions – Galapagos Native

1. General

These refund terms and conditions apply to all bookings made with Galapagos Native (hereinafter, “we” or “the company”) and govern the refund policies applicable to our products and services. By booking our services, you agree to these refund policies in full.

2. Cancellation and Date Changes

Once a purchase is made, no refunds are offered, only date changes under the following conditions:

Date changes more than 7 days in advance: If you request a date change at least 7 days in advance of the departure or service date, the change will be permitted at no additional cost.

3. No-Show

If you do not appear at the agreed departure location for your reserved tour or service (known as a “No-Show”), no refund will be provided.

8. Contact

If you have any questions about these terms and conditions, please contact us at info@galapagosnative.com